Frequently Asked Questions

FAQ – Frequently Asked Questions

Welcome to Vita Canis Frequently Asked Questions (FAQs) page. Here you will find the most common customers’ questions about our products.

If you have a question that isn’t answered here, please contact us on enquiries@vitacanis.co.uk or 07928809992.

Where are Vita Canis products made? 

Our products are developed and made in England. Handmade ceramic oil burners are made in Slovakia.

Are your products 100% natural?

Yes, they are.

Are your products vegan?

Yes, even though we do not have the vegan logo yet.

Are your products or the ingredients you use in them tested on animals?

No, they are not.

Does the product smell of anything? 

The products smell of the essential oils in them.

Can I use all your products also on puppies?

Yes, all the products are suitable for puppies from age six weeks.

Can I use all your products also on pregnant dogs?

Yes, you can.

 Do you have a sample/tester? 

Unfortunately, we do not have samples at the moment.

 My dog just had his vaccinations. Is it safe to use Vita Canis products?

Yes, it is safe.

Can I give your products with any medication my pet might need from my vet?

Yes, you can. But we would recommend consulting with a holistic vet.

I heard essential oils are toxic to dogs.

Some essential oils can indeed be harmful when used undiluted and/or digested. The oils in our product are diluted to such an extent that they are still effective yet perfectly safe.
 Essential oils are highly concentrated substances and have the potential to cause harm. I applied the rule “less is more” when I created the products. 

Do your products contain Tea Tree oil?

Any of the products don’t include Tea Tree oil.
Tea Tree essential oil has strong antibacterial, antifungal, antiviral insect repelling properties. There were reported cases when the oil was applied dermally to dogs and cats. In most cases, the oil was misused and high doses. The increased demand and mass production of Tea Tree oil open the gates for adulterated and poor-quality oils to reach the market. This is resulting in more adverse reactions and irritations in humans and animals. 
I the Ear Cleaner, I used the more gentle yet powerful relative of the Tea Tree oil, the Niaouli, instead.

Will it help with fireworks and other loud noises?

Yes, Calming Floral Spray and Comfort Blend can help dogs and Calm Cat in cats and small animals.

How long until I start seeing results.

After inhaling calming essential oils, behavioural changes can occur in seconds in most dogs.

How long will the spray last when applied? How long before I must reapply?

It is individual, as each dog is different. With some dogs, few spritzes of Calming Floral Spray may last for hours. However, some of it needs to be reapplied every 15 – 20 minutes. It also depends on the situation your dog is in.

What if my pet still gets excited/anxious after using the product. 

Each dog is different. On some dogs, Calming Floral Spray / Comfort Blend has to be applied more often than on others. https://vitacanis.co.uk/keeping-your-dog-calm-during-stress-or-anxiety-like-fireworks/

Do the sprays mat, colour coat? Are they suitable for all breeds?

All the sprays are suitable for all breeds, and they do not matt or colour the coat.

Is your Paw Butter lick safe?

This is one of the most frequently asked questions.
All the products have on their label for external use only, which means they are not food supplements. 
However, if your dog licks the Paw Butter or even Hand Butter from your hands, you don’t have to worry. The natural ingredients like shea butter, neem oil, and olive oil in the Paw Butter and all eatable. The essential oils lavender and German chamomile are well diluted in the Paw Butter. 
After applying your dog’s paws, elbows, or patches of dry skin, I would recommend distracting your dog with a game or a walk to prevent licking. So the healing compounds of the Paw Butter can do their job. 
And what if your dog licks the Butter straight from the jar? My dogs do it. When I’m buttering their paws in winter, and the jar is on the floor, they all try to lick it. So I take it as a self-selection, and they found the ingredients beneficial to them. 

How many sprays are in a 250ml bottle?

In 250ml bottle is 1250 spritzes. If you are using for example 250ml Tick Off, and you spray your small dog 15 to 20 times before going to woods or fields, the bottle will last about 63 days or walks. Depends how often you spray your dog.

I want to help my dog/puppy stay home alone, traveling, loud noises, visitors, fears, anxiety.

Try our calming products: Calming Floral Spray for motion sickness, fear, and stress. Comfort Blend helps with separation anxiety, grief, sadness, and Canine Cognitive Dysfunction.

Can I use a few Vita Canis products at the same time? E.g., Tick Off and Insect Repelling Citrus Spray or Calming Floral Spray or Comfort Blend? Etc.

Yes, you can use our products in different combinations.

What products are available? What sizes are available?

Paw Butter: 10g and 40g
Calming Floral Spray and Ear Cleaner: 30ml, 100ml, and 250ml
Comfort Blend: 10ml and 100ml
Calm Cat, Skin Relief, and Insect Repelling Spray: 100ml
Soothing Antiseptic Spray and Tick Off: 100ml and 250ml
Hand Butter: 40g
Skin Relief Shampoo 250ml (coming soon)

Can I use your products on my cat?

Apart from Calm Cat and Soothing Antiseptic Spray, they don’t contain essential oils but hydrosols; the products are not suitable for cats. Cats are deficient enzymes responsible for metabolizing and eliminating phenols and phenolic acid. And these compounds are commonly contained in pharmaceuticals and health products, including essential oils. Their presents in many essential oils make them unsafe to use around cats. 

What other animals can I use your products on?

Calm Cat and Soothing Antiseptic Spray are suitable for cats and small animals. Other products are not suitable for cats and small animals, only dogs and large animals, i.e., horses, donkeys, sheep…

I am running a dog show(event) in my area. Can you send me some samples for prizes or raffle prizes? 

We do not provide samples. However, we may be interested in sponsorship. Please contact us via email enquiries@vitacanis.co.uk
 

How can I find out which dog shows you will be?

You can sign up for our newsletter here https://mailchi.mp/vitacanis/discount-coupon. We keep our subscribers updated regularly. 
 

Who should I speak to if I want to stock your range of products?

Please email us at enquiries@vitacanis.co.uk 

My order contains pre-order, back order items; what does it mean?

If your order contains pre-order, back-order items, we will inform you via email and send the items as soon as possible.

Can I have my order gift wrapped?

Absolutely! We have a few gift bundles, and we can accommodate small notes with messages, etc. We would do this with pleasure! Please make a note in your order or email us at enquiries@vitacanis.co.uk 

What People Say...

Used you’re Calming Floral  Spray yesterday was so impressed with it . I had a dog in my salon that has dryer seizures and gets anxious. I sprayed it around her and was remarkable the difference in her behaviour. It actually worked so well I had to check dog was okay she was very relaxed snoozing I’ve tried other remedy’s with no real effect shall be sticking with your calming spray from now on 😍
Lisa Addison